AudioCodes Expands Voice CPaaS Offering with AI Agents

Accessibility StatementSkip Navigation AI Agents module allows users to build, integrate and run LLM-powered Voice Bots in Live Hub voice CPaaS Contact centers worldwide continue to face rising costs, staffing constraints and higher customer expectations. Voice AI is reshaping the unit economics of customer support by automating routine calls, offering instant multilingual service and augmenting live agents in real time to improve customer satisfaction and time-to- resolution. Live Hub brings these advantag ...