Zoom unveils AI Companion 3.0 at Zoomtopia 2025, enhancing agentic AI across the Zoom platform

Core Insights - Zoom Communications, Inc. has launched AI Companion 3.0, introducing advanced agentic AI innovations aimed at enhancing productivity and collaboration across its platform [1][9] - The AI Companion 3.0 is designed to transform user interactions by providing personalized assistance, enabling users to focus on critical tasks and drive meaningful business outcomes [2][6] AI Companion Features - AI Companion 3.0 utilizes agentic AI to synthesize internal and external knowledge, delivering critical insights from various sources such as meeting transcripts and market research [3] - New AI note-taking capabilities allow users to optimize notes during Zoom meetings and other platforms like Microsoft Teams and Google Meet [4] - Proactive features like "free up my time" and in-meeting recommendations help users manage their workload more efficiently [5][6] - The AI Companion acts as a collaboration partner, understanding user context to provide tailored suggestions and improve work quality [7] User Experience Enhancements - A new work surface in web browsers and the Zoom Workplace desktop app offers a coherent AI experience, turning scattered information into actionable intelligence [8] - Real-time voice translation capabilities enhance collaboration with global teams, showing greater accuracy compared to competitors [11] - Custom AI Companion allows organizations to create tailored AI solutions, empowering admins to deploy custom agents for specific business needs [12] Business Services Innovations - Zoom's Customer Experience suite introduces AI-driven features to enhance agent performance and improve customer interactions [14][15] - The Zoom Revenue Accelerator provides sales teams with AI capabilities for prospecting and scheduling, streamlining the customer journey [16] Availability and Pricing - AI Companion 3.0 is expected to be generally available in November 2025 at no additional cost for paid Zoom Workplace accounts, with a Custom AI Companion add-on priced at $12 per user, per month [13]