StubHub CEO Says Customers Want All-in Pricing
StubHub HoldingsStubHub Holdings(US:STUB) Youtube·2025-09-17 17:24

Core Insights - The company expresses gratitude for reaching a significant milestone and is focused on the future, particularly the next 25 years [1] - There are regulatory challenges ahead, particularly concerning ticket sales and market practices [4][5] Industry Focus - The company aims to simplify access to live events, emphasizing the importance of a secure and user-friendly resale market for tickets [2] - Consumers are indifferent to whether tickets are primary or secondary, highlighting the need for a better distribution system [3] Regulatory Environment - Transparency in pricing has been a key focus, with successful lobbying for all-in pricing at the federal level [5] - The Justice Department is scrutinizing primary ticket issuance to ensure open and fan-friendly networks, which the company supports [6] Technological Advancements - Artificial intelligence is viewed as a significant opportunity for the secondary ticketing market, enhancing customer service and product features [7][8] - The company believes that leveraging proprietary data through AI can improve product offerings while increasing revenue and reducing costs [8][9]