Core Viewpoint - The Agricultural Bank of China Jinan Gao Guanzhai Branch is actively enhancing customer awareness of financial security and preventing telecom network fraud through educational outreach and distribution of anti-fraud materials [1][2] Group 1: Anti-Fraud Activities - The branch has organized staff to study various telecom fraud methods and characteristics, creating informative anti-fraud brochures that cover common scams such as online shopping fraud, impersonation refund scams, and fake investment schemes [1] - Staff members proactively distribute anti-fraud brochures to customers in the lobby and explain the characteristics and prevention tips of different fraud methods in simple language [1] Group 2: Targeting Elderly Customers - For elderly clients, staff slow down their speech and emphasize the importance of not easily trusting strangers' calls or messages, and not disclosing personal banking information [2] - Real-life fraud cases are shared during the presentations to illustrate the dangers of scams and the importance of prevention, helping customers understand the severity of the issue [2] Group 3: Customer Engagement - The staff encourages customers to ask questions and engage in discussions, ensuring that they fully understand anti-fraud knowledge [2] - The atmosphere during the presentations is described as lively, with customers actively participating and sharing their own experiences related to scams [2] Group 4: Future Plans - The branch plans to continue increasing anti-fraud awareness efforts, innovating promotional methods and content, and expanding outreach channels to deliver anti-fraud knowledge to more customers [2]
农行济南高官寨支行:宣讲反诈折页,织密金融安全“防护网”