农行济南双山支行：提前开门助力国债发售

Core Viewpoint - Agricultural Bank of China (ABC) has enhanced its services to facilitate elderly customers in purchasing government bonds, demonstrating a commitment to customer satisfaction and accessibility [1] Group 1: Customer Service Initiatives - ABC's Jinan Shuangshan branch opened early to allow elderly customers to purchase government bonds, which are highly sought after by this demographic [1] - The branch implemented a green channel for bond sales, designating a specific area for transactions and ensuring orderly queuing for elderly customers [1] - Staff provided complimentary services such as hot water and professional consultation to assist elderly customers with their inquiries about government bonds [1] Group 2: Facilities and Accessibility - The branch's "Nongqing Warm Domain" area is equipped with senior-friendly items like reading glasses, magnifying glasses, and first aid kits, enhancing the convenience for elderly customers [1] - The proactive measures taken by the staff, including early opening and organized service, reflect ABC's dedication to improving the purchasing experience for older clients [1]