Jin Rong Shi Bao·2025-09-19 07:21Core Viewpoint - The company emphasizes the importance of protecting financial consumer rights and enhancing public financial literacy through various initiatives and educational activities, particularly during the 2025 Financial Education Promotion Week [1][2][9] Group 1: Consumer Rights Protection - The company aims to construct a comprehensive consumer rights protection framework, focusing on safeguarding the legitimate rights and interests of financial consumers [2][4] - It is committed to providing diverse insurance products and services to meet the evolving needs of consumers, ensuring that appropriate products reach suitable clients [2][4] - The company actively addresses consumer concerns and issues, implementing practical measures to enhance service efficiency and convenience [2][5] Group 2: Combatting Illegal Practices - The company is dedicated to combating illegal practices that disrupt market order and harm consumer rights, such as "agent policy cancellation" and "agent rights protection" [3][5] - It aims to raise awareness among vulnerable groups, including the elderly and youth, about the dangers of illegal intermediaries and enhance public fraud prevention capabilities [3][5] Group 3: Team Development and Service Quality - The company focuses on improving the quality of its agent workforce, ensuring that agents possess the necessary professional skills and ethical standards to provide trustworthy services [4][6] - It emphasizes the integration of consumer rights protection into daily operations, enhancing agents' ability to identify risks and resolve disputes effectively [6][7] Group 4: Community Engagement and Education - The company is committed to building a community financial service ecosystem that addresses diverse customer needs and enhances service quality [7][8] - During the Financial Education Promotion Week, the company organized various educational activities to improve public understanding of financial services and risks [8][9]