国网漳浦县供电公司：服务赢赞 “信”任满满

Core Points - The article highlights the exceptional customer service provided by Liu Lijuan, an employee at the State Grid Zhangpu County Power Supply Company, who received a heartfelt thank-you letter from a customer for her attentive and caring service [1][2][6] - Liu Lijuan's dedication to her work and her commitment to providing quality service have made her a respected figure among her colleagues and customers alike [2][4][6] Group 1: Customer Service Excellence - Liu Lijuan demonstrated outstanding service by patiently assisting a hearing-impaired customer with his electricity meter transfer, ensuring he understood the process and providing additional support [1][4] - The customer expressed his gratitude in a handwritten letter, emphasizing the rarity of such quality service in today's society [1][6] - Liu Lijuan's previous recognition for her service includes a commendation received in 2020, showcasing her consistent dedication to customer satisfaction [1][2] Group 2: Professionalism and Commitment - Liu Lijuan is recognized as a versatile employee, adept at handling various business procedures and resolving complex issues, which has earned her the trust of her colleagues [2][4] - Her professional skills were further demonstrated when she successfully facilitated a cross-province electricity transfer, completing the process efficiently within one working day [4][6] - Liu Lijuan's commitment to her role is evident in her daily routine, where she prepares meticulously for her work and manages a high volume of customer interactions [5][6] Group 3: Personal Dedication - Liu Lijuan has been dedicated to her role for 12 years, often working long hours and managing physical discomfort without compromising her service quality [5][6] - Her passion for her job is reflected in her belief that customer service is a priority, and she finds motivation in the appreciation shown by customers [6][8] - The article concludes by emphasizing that quality service is an ongoing commitment, with Liu Lijuan embodying the ideal of combining professional skills with a warm, customer-focused approach [8]