Xin Lang Ke Ji·2025-09-20 02:05Core Viewpoint - Gree Electric Appliances' marketing director, Zhu Lei, commented on Xiaomi's newly launched "ten-year warranty policy," emphasizing that a ten-year free repair is a commitment, but not needing repairs for ten years demonstrates true product strength [1] Group 1: Gree Electric Appliances - Gree was the first to propose a "ten-year free repair" policy in 2021, backed by 30 years of market validation of its products [1] - Zhu Lei highlighted the continuous improvement in product quality and a decreasing after-sales failure rate as the basis for this warranty [1] - Zhu Lei criticized competitors for their warranty claims, suggesting they should focus on resolving existing product issues before making bold promises [1] Group 2: Xiaomi - Xiaomi's president, Lu Weibing, acknowledged the intense price competition in the home appliance sector this year, stating that Xiaomi has achieved both volume and price increases [1] - Lu Weibing mentioned that the introduction of the ten-year warranty policy indicates that Xiaomi is being recognized and has become a benchmark for others in the industry [1] - Xiaomi officially launched its ten-year free repair service for all air conditioning products, including wall-mounted, cabinet, and central air conditioners, aiming for full coverage [1]