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中石油第四届技术技能大赛管道燃气客服员竞赛在山东中油举办
Qi Lu Wan Bao·2025-09-20 07:32

Core Viewpoint - The successful hosting of the Fourth Technical Skills Competition for Pipeline Gas Customer Service Personnel by Shandong Zhongyou demonstrates the company's commitment to high standards in preparation, quality service, and effective management, while also showcasing the skills of its employees in a competitive environment [1][13]. Group 1: Event Preparation and Execution - The competition took place from September 15 to 18, featuring 82 technical elites from various units competing in theoretical assessments and practical skills [1]. - Shandong Zhongyou faced dual pressures of event preparation and pipeline operation during the flood season, implementing a comprehensive plan to ensure smooth operations [1][3]. - The company emphasized "high standards in preparation, high-quality service, and high-level guarantees," adopting a principle of "frugal hosting" to manage costs effectively [1][6]. Group 2: Safety and Risk Management - The company conducted thorough risk assessments, identifying over ten potential risk points and developing targeted control measures, including a specialized emergency response plan [3][4]. - Multiple fire drills and emergency simulations were organized to ensure staff were well-prepared for various scenarios, reinforcing safety protocols [4][12]. - A 24-hour monitoring system was established during the competition to prevent accidents, resulting in zero safety incidents throughout the event [12]. Group 3: Employee Engagement and Teamwork - The event served as an opportunity for the company to showcase its corporate image, with leadership actively involved in on-site management and decision-making [3]. - A "find the fault" initiative was launched to engage employees in identifying and rectifying issues related to the competition venue, leading to the resolution of 23 identified problems [7]. - The company fostered a strong sense of ownership among employees, with teams working diligently to complete venue renovations and ensure a high-quality competition environment [6][8]. Group 4: Outcomes and Future Directions - The competition not only provided a platform for skill exchange but also contributed to the unification of industry skill standards and the enhancement of service levels [13]. - Shandong Zhongyou plans to leverage the experiences gained from hosting the event to improve daily operations and strengthen collaboration with other units within the group [13]. - The company aims to continue enhancing its service capabilities and contribute to the development of a comprehensive energy supply system for the group [13].