Core Viewpoint - The company Arc'teryx is facing significant backlash due to quality issues with its products, particularly footwear, which has led to a decline in brand reputation despite its high-end positioning and premium pricing [1][12]. Group 1: Quality Issues - Numerous consumers have reported quality problems with Arc'teryx products, including shoes that have defects such as peeling, bubbling, and logo detachment, leading to a perception that high price does not guarantee high quality [1][4][7]. - A specific case highlighted a consumer whose shoes purchased for over 1,000 yuan deteriorated within a month, with similar complaints from others regarding the durability of the footwear [2][8]. - The complaints on consumer platforms have exceeded 3,000, predominantly concerning quality issues, which have become a common theme among users [4]. Group 2: Manufacturing and Design Concerns - Arc'teryx shoes utilize a GORE-TEX membrane and are designed for outdoor activities, but the manufacturing process, which relies on adhesive rather than stitching, has been criticized for leading to increased risk of delamination over time [5][6]. - Experts suggest that while the adhesive method reduces weight and enhances waterproofing, it also introduces vulnerabilities that can result in product failure under extreme conditions [6][7]. Group 3: Brand Positioning and Market Performance - Arc'teryx, founded in 1989 and acquired by various companies over the years, has been positioned as a luxury outdoor brand, with prices increasingly aligning with high-end fashion [12][13]. - Despite the brand's efforts to maintain a premium image and improve profitability, the quality issues have raised concerns about its growth potential, particularly in the footwear segment, which is seen as crucial for future expansion [13]. - The parent company, Amer Sports, reported a 23% year-on-year revenue increase in its technical apparel segment, but Arc'teryx's contribution to this growth appears to be diminishing, prompting the need for new business strategies [13].
始祖鸟,不止“炸山”这件事
Zhong Guo Xin Wen Wang·2025-09-21 06:29