对症下药规范航空客运市场秩序

Core Viewpoint - The recent release of the "Self-Regulatory Convention for Air Passenger Transport" by the China Air Transport Association aims to strengthen industry self-discipline and regulate the domestic air passenger market, responding to the national call for comprehensive rectification of "involution" competition [1][2]. Group 1: Industry Regulation and Self-Discipline - The convention emphasizes enhanced supervision of airline ticket pricing, refund, and change rules, prohibiting illegal bundled sales and additional charges [1][2]. - A credit evaluation mechanism for air sales agents will be established to curb price gouging and promote standardized ticketing systems [2][3]. - The convention is seen as a necessary step to address long-standing issues in the industry, including the dominance of online travel platforms and the prevalence of illegal ticket sales by unscrupulous agents [1][2]. Group 2: Market Dynamics and Challenges - The direct sales ratio of airline tickets in China has been low, with online travel platforms often mixing official and agent-issued tickets, limiting consumer choice and leading to inflated prices [1][2]. - The industry faces challenges from intense competition and the impact of high-speed rail, resulting in price wars that degrade service quality and compress profits [1][2]. - The need for a healthy market environment is highlighted, with calls for regulatory bodies to refine laws and monitor pricing dynamics during peak periods to prevent harmful low-price competition [2][3]. Group 3: Stakeholder Responsibilities and Innovations - Airlines are encouraged to publish authorized agent lists, eliminate non-compliant agents, and enhance user experience through transparent verification processes [3]. - Online travel platforms should clearly communicate all fees, allow voluntary selection by users, and explore new business models beyond reliance on price differentials and bundled commissions [3]. - The changing passenger demographics, particularly the "young and elderly" market, necessitate innovative product offerings and a focus on cost reduction, experience optimization, and order maintenance to enhance the industry's core competitiveness [3].