Core Viewpoint - Domestic airlines are facing criticism for locking a significant number of seats during online check-in, limiting consumer choice and potentially violating consumer rights and pricing laws [1] Group 1: Consumer Experience - Many consumers have reported limited seat selection when checking in online for flights, particularly on routes such as Beijing to Urumqi and Sanya, where front-row and certain window and aisle seats are often locked [1] - Airlines are offering pre-selected seat upgrade services, with international flights typically requiring payment for seat selection, while domestic flights may require mileage redemption [1] Group 2: Regulatory Concerns - Experts argue that the practice of locking seats for additional revenue may be illegal, infringing on consumer rights to information, choice, and fair trade [1] - There is a call for airlines to clarify the proportion of locked seats and to publicly disclose seat selection rules [1] Group 3: Industry Practices - The practice of paid seat selection began in low-cost airlines abroad and was adopted by domestic airlines around 2015, initially for safety reasons but has since evolved into a controversial revenue-generating service [1] - The lack of authoritative regulation and the limited number of airlines reduce accountability, allowing airlines to operate without facing significant penalties for these practices [1] - Historically, the only notable penalty occurred in 2016 when the Beijing Development and Reform Commission fined China United Airlines over 440,000 yuan for similar practices [1]
国庆临近机票锁座引争议,多航司推里程兑换选座
Jing Ji Guan Cha Wang·2025-09-22 02:38