陈春花：组织的数智化转型，机会从“寻求共生”中来

Group 1 - The core viewpoint emphasizes the importance of organizational resilience and adaptability in the face of uncertainty, blurred boundaries, and value reconstruction brought about by artificial intelligence [2][5]. - The technological environment is characterized by digital intelligence technologies becoming the new infrastructure that connects everything [2]. - The institutional environment now mandates social responsibility as a necessary option for organizations [3]. Group 2 - Performance focus has shifted from internal optimization to external organizational dynamics [4]. - The core dilemma for companies is that internal improvements do not guarantee survival, necessitating a new growth logic [5]. - Opportunities in the face of change can be found through seeking symbiosis, which is crucial for addressing challenges and dilemmas [5][6]. Group 3 - In the AI era, the concept of "symbiosis" is essential due to technological penetration across various domains, transforming strategies, processes, and experiences [7]. - Companies that have thrived during challenging times often possess advanced digital capabilities and have established collaborative networks [7]. - Four cognitive shifts are necessary for organizations: from "maximizing profit" to "meaning architecture," from "resource allocator" to "field creator," from "industry competitor" to "cross-domain connector," and from "business leader" to "meta-cognitive coach" [8][9][10][11]. Group 4 - Trust is identified as the foundational element for the coexistence of AI and humanity [12]. - The new organizational form is a "symbiotic organization," characterized by creating ecosystems where all participants have opportunities for growth [13]. Group 5 - The core of digital transformation is not just about digital upgrades but also about innovating comprehensive service and operational solutions for the entire customer lifecycle [14]. - Companies like Midea have adopted strategic upgrades to align with future-oriented development models, emphasizing technology and user engagement [14]. Group 6 - The evolution of organizational structures has progressed from pyramid organizations to learning organizations, and now to symbiotic organizations, which require co-creation, evolution, and resilience [16]. - To build a symbiotic organization, four realms of training are necessary: belief in symbiosis, customer-centricity, deep integration of technology, and "selfless" leadership [17].