Core Insights - The collapse of several electric vehicle (EV) companies in China has left millions of car owners facing warranty issues and lack of after-sales service [1][2][3] - The warranty system has effectively disintegrated, with many car owners unable to access necessary repairs or parts, leading to significant financial burdens [2][4] - The competitive landscape for EVs has shifted dramatically, with many new brands failing and leaving behind unresolved after-sales responsibilities [1][5] Group 1: Warranty and After-Sales Service - The warranty promises made by companies like Neta Auto have become meaningless as the company enters bankruptcy, leaving car owners without support [1][2] - Many car owners are now forced to seek repairs at independent shops, often at their own expense, as authorized service centers close down [2][4] - The collapse of the warranty system has resulted in a lack of accountability, with car owners left to navigate repairs without manufacturer support [2][6] Group 2: Repair Costs and Challenges - Car owners report exorbitant repair costs, with some facing charges of up to 6,000 yuan for basic diagnostics and repairs [5][6] - The availability of parts has become a significant issue, with repair shops relying on leftover inventory from defunct companies or salvaged parts from scrapped vehicles [6][7] - The lack of authorized repair facilities has led to a situation where repair costs are high and transparency is low, leaving car owners with little negotiating power [4][6] Group 3: Market Dynamics and Future Outlook - The EV repair market is still developing, with some platforms beginning to offer specialized services, but overall, the industry lacks robust regulatory support [8] - The competitive environment for EVs is expected to remain challenging, as many new entrants struggle to establish sustainable after-sales networks [1][8] - The absence of a comprehensive support system for EV owners post-purchase poses risks for future market growth and consumer confidence [7][8]
新能源“烂尾车”困扰百万名车主
Di Yi Cai Jing·2025-09-22 09:09