Marriott International(US:MAR) Xin Lang Cai Jing·2025-09-22 10:35Core Viewpoint - The recent controversy surrounding the reuse of disposable slippers at the Changzhou Marriott Hotel raises significant hygiene concerns, prompting investigations by health authorities and highlighting potential management issues within the hotel chain [2][3][5]. Financial Performance - In the second quarter of 2025, Marriott International reported total revenue of approximately $6.744 billion, a year-on-year increase of 4.73%, while net profit was about $763 million, reflecting a decrease of 1.17% compared to the previous year [2][8]. - The average daily rate (ADR) for hotels in the Greater China region was $110.29, a decline of 0.9% year-on-year, contrasting with a global ADR of $188.25, which increased by 1.9% [9][10]. - The revenue per available room (RevPAR) in the Greater China region experienced a year-on-year decline of 0.5%, indicating performance pressures in this market [2][11]. Operational Standards - The Changzhou Marriott Hotel, which opened in 2015 and has 263 rooms, is classified as a five-diamond luxury hotel, yet it has received negative reviews regarding cleanliness and service quality [6][8]. - The hotel staff claimed that slippers are not single-use but are cleaned and disinfected after each guest, although this practice has been questioned due to reported hygiene issues [5][8]. Market Context - The overall occupancy rate for Marriott's global hotels was 72.2%, a decrease of 0.3 percentage points year-on-year, reflecting broader challenges in the hospitality sector [8][11]. - The performance of Marriott in the Greater China region appears to be under pressure, with declining RevPAR and ADR figures, which may be indicative of a need for cost reduction and efficiency improvements [11].