Zhong Guo Zheng Quan Bao·2025-09-22 20:15Core Viewpoint - China Life Insurance's health insurance initiatives in Guangxi are effectively addressing local health and economic challenges, providing essential support to vulnerable populations and contributing to rural revitalization efforts [1][8]. Group 1: Health Insurance Impact - In 2024, China Life's total premium scale in Guangxi reached 17.1 billion yuan, a 36% increase year-on-year, supporting major health insurance projects across 14 cities [1] - The "Anti-Poverty Four Guarantees" project disbursed 9.0366 million yuan in claims, while the "Hui Yong Bao" project has insured over 2.75 million people, with total payouts exceeding 170 million yuan [1][5] - The health insurance practices have created a protective network for the local population, addressing urgent health and economic needs [1][8] Group 2: Tailored Solutions for Local Needs - The health insurance products are designed to meet specific local challenges, such as the high risk of poverty due to health issues in labor-intensive areas like Tian Deng County [2] - The "Three Points" payment model for accident insurance involves contributions from the government, the company, and individuals, ensuring broad coverage [2] - The "Wo Hui Bao" insurance has provided significant support to fruit farmers, with 1.568 million yuan in claims paid out to individuals affected by accidents [3][7] Group 3: Collaboration with Local Governments - China Life has partnered with local governments to enhance the efficiency of health insurance services, exemplified by the seamless integration of health insurance claims with local medical systems [4][6] - The collaboration has led to a significant increase in the satisfaction of insurance services, with 100% satisfaction reported for online medical service applications [4] - The "Anti-Poverty Four Guarantees" project features a mechanism that combines efforts from government and enterprise to provide comprehensive support [5] Group 4: Digital Transformation and Service Efficiency - The company has implemented digital solutions that enhance the speed and accessibility of insurance claims, achieving a 99.9% electronic claim rate [7] - The establishment of a wide network of service centers and specialists ensures that services are available within a 15-minute radius for most residents [7] - The digital transformation has resulted in a claim processing time of just 1.47 days on average, significantly improving customer experience [7] Group 5: Broader Implications and Replicability - The health insurance model developed in Guangxi is seen as a replicable framework for enhancing multi-level medical insurance systems across China [8] - The comprehensive approach integrates health, employment, and industry support, demonstrating the potential for financial enterprises to contribute to national health and economic goals [8]