Qantas Launches New LAX-Brisbane 787-9 Dreamliner Service

Core Viewpoint - Qantas Airways is enhancing its service by reintroducing Boeing 787-9 Dreamliners on its Los Angeles to Brisbane route, which is expected to improve customer experience and increase premium seat availability [4][6][18]. Aircraft and Service Changes - The Dreamliner will replace the older Airbus A300 and A330 aircraft, with the transition expected to be completed by October 2025 [5][6]. - The 787-9 features 42 Business Class seats, 28 Premium Economy seats, and 166 Economy seats, significantly increasing premium seat availability [6]. - Qantas has increased its capacity from the US by 15% as of mid-2025, aided by the return of its A380 aircraft [6]. Customer Experience and Ratings - Qantas has improved its ranking in the Skytrax 2025 ratings, moving from 24th to 14th place, highlighting the quality of its Premium Economy service [12][13]. - The airline has been certified as a 4-Star Airline by Skytrax, in contrast to competitors like Delta and United, which received lower ratings [13]. - Premium Economy seats are designed for comfort, featuring a two-three-two layout, adjustable footrests, and enhanced food and service quality [15]. Future Developments - Qantas is preparing for its long-promised Project Sunrise, which will introduce the world's longest flights from Sydney to London and New York by 2027 [19][20]. - Research from the University of Sydney is being applied to improve passenger wellbeing on Dreamliner flights, focusing on cabin conditions and meal timing [21].