农行济南历下科技城支行：金融知识进厅堂，暖心服务在身边

Core Viewpoint - Agricultural Bank of China Jinan Lixia Technology City Branch has actively responded to calls for financial education by conducting a series of diverse promotional activities aimed at enhancing customer financial literacy and safety awareness [1] Group 1: Financial Education Activities - The branch set up promotional brochures in prominent locations and patiently explained financial knowledge to customers visiting the bank [1] - Staff highlighted the risks associated with "campus loans," using real cases to remind young customers to adopt rational consumption habits and avoid being misled by false advertising such as "low interest rates" and "quick approval" [1] - Special attention was given to educating elderly customers about financial rights protection, warning them against common scams like impersonation of law enforcement and telecom fraud [1] Group 2: Customer Engagement and Feedback - The interactive atmosphere during the promotional activities was noted, with customers expressing appreciation for the detailed explanations and attentive service provided by the branch staff [1] - Customers learned practical skills during the session on recognizing the security features of the new Renminbi, with live demonstrations on how to "look, touch, listen, and test" for authenticity [1] Group 3: Commitment to Customer-Centric Service - Through these activities, the branch further enhanced customers' awareness of financial safety and demonstrated a customer-centric service philosophy [1] - The Technology City Branch plans to continue offering various financial education activities to bring financial knowledge closer to the community, ensuring customers enjoy safe, convenient, and reliable financial services [1]