飞猪：针对台风“桦加沙”启动应急响应机制，全力保障用户退改

Core Viewpoint - The article discusses the impact of Typhoon "Haikashan" on travel and tourism in Guangdong and surrounding areas, highlighting the emergency response measures taken by the company Fliggy to assist affected customers [1][2]. Group 1: Emergency Response Measures - Fliggy has activated an emergency response mechanism to address the impact of Typhoon "Haikashan" on flight, hotel, and travel bookings [1]. - The company will provide real-time updates on refund and change policies from airlines and railway departments for flights and train tickets entering or leaving Guangdong, Hainan, and Hong Kong [1]. - Fliggy has received typhoon refund policies from 26 airlines, including major carriers such as Air China, China Eastern Airlines, and Cathay Pacific [1]. Group 2: Refund and Change Policies - For hotel bookings in cities affected by the typhoon, such as Shenzhen, Guangzhou, and Zhuhai, Fliggy will offer free refund and change guarantees for stays from September 23 to 24 [1]. - Customers with hotel bookings in Hong Kong and Macau that are impacted by the typhoon will also receive full refund services to avoid handling fee losses [1]. - Fliggy will coordinate with merchants to provide free refunds and changes for all group tours, customized tours, and independent travel orders affected by the typhoon [1][2].