九牧上线服务工程师“双保险”，打造行业服务新标杆

Core Viewpoint - Jomoo Group has taken significant steps to protect the rights of grassroots workers by implementing a "double insurance" policy for over 12,000 certified service engineers, becoming the only company in the sanitary ware industry to do so [1][2] Group 1: Insurance Initiatives - The "installation liability insurance" covers accidental damages caused by service engineers during installation, with a maximum payout of 100,000 yuan [2] - The "personal accident insurance" provides coverage for accidents occurring while service engineers are on duty, with a maximum payout of 200,000 yuan and up to 30,000 yuan for medical expenses [2] - This initiative enhances the safety of Jomoo's service engineers and increases customer trust and satisfaction, creating a more efficient service experience [2] Group 2: Skill Development for Electricians - Jomoo is also focusing on the broader social aspect by providing a training platform for electricians through the "Jomoo Service Energy Station" WeChat public account [6] - The platform offers weekly online training sessions on installation and maintenance skills, addressing the lack of systematic growth opportunities for service providers [6] - Additionally, free legal consultation services are provided to protect the rights of electricians [6] Group 3: Social Responsibility and Service Network - Jomoo has established over 4,000 service outlets nationwide, ensuring comprehensive coverage and commitment to social responsibility [7] - The company engages in various charitable activities, including donations of sanitary products to remote areas and disaster relief efforts [7] - Jomoo has launched a nationwide renovation initiative, offering a "worry-free installation" service that promises transparent pricing and efficient upgrades for residents [7] Group 4: Industry Impact - The introduction of the "double insurance" and skill empowerment initiatives positions Jomoo as a leader in the sanitary ware industry, emphasizing the importance of worker rights and professional development [9] - This shift indicates a broader trend in the industry, where competition is moving beyond products and technology to encompass service ecosystems and humanistic care [9]