接到宽带升级骚扰电话后，他起诉通信公司，获赔 500 元

Core Viewpoint - The case highlights the legal implications of personal information leakage through marketing calls, emphasizing the responsibility of information processors to protect user data and privacy rights [1][4]. Group 1: Case Background - The plaintiff, a broadband user, received a marketing call from someone claiming to be a company employee, which was later found to be from a contractor using a personal phone number [2]. - The plaintiff alleged that the caller had access to sensitive information, such as their phone number and service details, which should only be held by the communication company [2]. Group 2: Court Ruling - The court determined that the communication company failed to implement adequate encryption measures, allowing unauthorized access to user information by contractor staff, constituting an infringement of the plaintiff's privacy rights [3]. - The ruling mandated the communication company to issue a written apology and pay 500 yuan in compensation for emotional distress, while rejecting other claims from the plaintiff [3]. Group 3: Legal Implications - The judge emphasized that information processors must ensure data security and are liable for any infringement caused by unauthorized use of personal information, particularly in marketing contexts [4]. - The ruling reflects a broader trend of increasing scrutiny on how companies manage and protect personal data, especially in light of the Personal Information Protection Law [4][5]. Group 4: Recommendations - Information processors are advised to enhance compliance management and supervision of third-party contractors to prevent unauthorized use of personal data [5]. - Citizens are encouraged to document any instances of harassment or data breaches to protect their rights and contribute to a safer social environment [5].