Bandwidth Expands 'Bring Your Own AI' Approach With Support for OpenAI's Realtime API To Power Advanced AI Voice Agents Using GPT Language Models

Core Insights - Bandwidth Inc. has announced support for OpenAI's Realtime API, integrating voice calling with session initiation protocol (SIP), allowing enterprises to deploy conversational AI voice agents powered by OpenAI's GPT language models [1][2][3] Company Strategy - The integration of the Realtime API is part of Bandwidth's open and flexible strategy, enabling enterprise IT teams to build AI applications into their communications stack through various pathways [3] - Bandwidth offers pre-built integrations with leading conversational AI platforms such as Google Dialogflow and Cognigy, as well as support for third-party applications and standards-based APIs [3][4] Competitive Advantage - Bandwidth's owned-and-operated cloud communications network provides global reach, allowing customers to run conversational AI applications with high fidelity, low latency, and intelligent routing essential for mission-critical voice calls [3][4] - The company positions itself as a leader in AI orchestration for global enterprises by providing multiple integration options for conversational AI [4] Market Presence - Bandwidth operates in over 65 countries and covers more than 90 percent of global GDP, serving major players in unified communications and cloud contact centers, including AWS, Cisco, Google, and Microsoft [6]