UnitedHealthcare Launches Online Store Offering Health and Wellness Products

Core Insights - UnitedHealthcare has launched a digital shopping experience called UHC Store, allowing members to directly purchase health and wellness offerings with discounts of up to 15% [2][3] - The UHC Store is currently available to 6 million eligible members, with plans to expand to 18 million by the end of the year [2] - The initiative aims to enhance member experience and address healthcare expectations, as highlighted by CEO Dan Kueter [3] Company Developments - UnitedHealth Group, the parent company of UnitedHealthcare, is increasing its use of artificial intelligence, with 1,000 AI applications in production across various divisions [4] - AI is utilized for tasks such as transcribing clinician visits, summarizing data, processing claims, and managing customer-facing chatbots [4] Industry Trends - The collaboration between PYMNTS and Experian Health indicates that patient portals are essential for healthcare providers, with 61% of patients willing to switch to providers offering such services [3] - Walmart has expanded its pharmacy delivery service to include refrigerated prescriptions, now offering over 90% of prescription medications [5][6]