Japan's Tokio Marine and OpenAI to partner on developing AI agents, Nikkei reports
Reuters·2025-09-24 17:29

Core Insights - Tokio Marine Holdings is collaborating with OpenAI to create AI agents aimed at enhancing product planning and addressing customer inquiries through comprehensive data analysis [1] Company Summary - The partnership with OpenAI signifies Tokio Marine's commitment to leveraging advanced technology for operational improvements [1] - The initiative is expected to streamline processes and improve customer service efficiency [1] Industry Summary - The collaboration highlights a growing trend in the insurance industry towards integrating artificial intelligence for better data utilization and customer engagement [1] - This move may set a precedent for other insurers to adopt similar technologies to remain competitive in the market [1]