金融租赁公司纳入消保监管评价范围 推动提升金融消费者权益保护的全面性

Core Viewpoint - The recent revision of the "Regulatory Evaluation Method for Consumer Rights Protection in Financial Institutions" by the National Financial Supervision Administration includes financial leasing companies, focusing on specific business areas to protect consumer rights in the industry [1][2]. Group 1: Policy Focus - The revised regulation specifically targets financial leasing companies that provide financial products and services to consumers, excluding those with minimal personal business [2]. - The policy aims to enhance consumer rights protection primarily in retail and inclusive finance sectors, particularly for individual customers and small and micro enterprises [2][3]. Group 2: Implementation Requirements - Financial leasing companies are required to establish a consumer rights protection management system that aligns with their business scale and customer structure [3]. - The adjustment emphasizes the need for consumer rights protection to be integrated throughout the entire business process, moving beyond mere compliance [4]. Group 3: Industry Response - Companies like Minsheng Financial Leasing have begun to develop comprehensive consumer rights protection management systems, including consumer rights review and information disclosure mechanisms [4][5]. - The establishment of dedicated consumer rights protection roles and customer service hotlines indicates proactive steps taken by companies to comply with the new regulations [5]. Group 4: Future Outlook - Experts suggest that the gradual implementation of the regulatory evaluation system may lead to a competitive landscape where compliant companies benefit while non-compliant ones are eliminated, ultimately enhancing service to the real economy [6].