Qi Lu Wan Bao·2025-09-25 09:44Core Viewpoint - Agricultural Bank of China (ABC) demonstrated exceptional customer service by assisting a client in urgent need of funds for medical expenses outside of regular business hours, receiving high praise from the customer [1] Group 1: Customer Service Initiative - The Jinan Huaiyin Jiyuan Road branch of ABC provided emergency assistance to a customer needing to withdraw a fixed-term deposit for urgent medical expenses [1] - The branch manager initiated a "special case handling" process to facilitate early operations, allowing the customer to complete the withdrawal and transfer quickly [1] - The customer expressed gratitude, highlighting the bank's efficient and compassionate service [1] Group 2: Commitment to Customer-Centric Service - ABC's Jiyuan Road branch emphasized its commitment to a customer-centric service philosophy, aiming to continue providing warm and considerate services [1] - The bank aims to fulfill its social responsibility and humanistic care through detailed and attentive service practices [1]