Workflow
NETSCOUT Helps Reduce Fiber-to-the-Home Costs and Customer Churn
NetScoutNetScout(US:NTCT) Businesswire·2025-09-25 12:05

Core Insights - NETSCOUT Systems, Inc. is enhancing its solutions to help cable providers and multiple service operators (MSOs) improve customer experience while reducing operational costs [1][4][5] Industry Overview - The demand for high-speed, scalable Internet infrastructure is driven by streaming entertainment, gaming, interactive content, and home automation, with the number of IoT devices expected to grow from 19.8 billion in 2025 to over 40.6 billion by 2034 [2] - The fiber-to-the-home (FTTH) market is projected to grow from $56.03 billion in 2024 to $110.44 billion globally by 2030 [2] Company Solutions - NETSCOUT's Omnis™ AI Insights provides real-time network visibility and high-quality user experiences for video streaming and OTT services, helping MSOs lower operational costs by resolving issues remotely [4][5] - The solution supports AI and machine learning processes, enabling MSOs to predict and avoid service outages and prioritize support efforts based on the impact on subscribers [5][6] - Deep-packet inspection (DPI) technology is utilized to enhance customer experience metrics and reduce costs, which is crucial in the competitive content delivery landscape [6]