PSEG Long Island to Continue Serving Long Island and the Rockaways for the Next Five Years

Core Points - The Long Island Power Authority (LIPA) Board of Trustees has awarded PSEG Long Island a five-year extension of its contract to operate the electric grid on Long Island and in the Rockaways, continuing a partnership that has lasted for 12 years [1][2] - The new operations services agreement will commence on January 1, 2026, and will run through December 31, 2030 [2] - PSEG Long Island has been recognized as the No. 1 overhead electric service provider in New York State in terms of reliability and customer satisfaction since it began operations in 2014 [3] Performance Metrics - PSEG Long Island has achieved a 35% reduction in the frequency of outages (SAIFI), a 21% reduction in the duration of outages (SAIDI), and a 63% reduction in the frequency of momentary outages (MAIFI) [7] - The company has improved workforce safety by over 75%, as measured by the OSHA Recordable Incident Rate [7] - PSEG Long Island has maintained the lowest Department of Public Service (DPS) complaint rate for electric and combined utilities in New York State for nine out of the last eleven years [7] - The company has been recognized as the most improved in J.D. Power Residential and Business Customer Satisfaction scores nationally [7] - PSEG Long Island has implemented the lowest rate increases for customers compared to regional peers [7] Company Overview - Public Service Enterprise Group (PSEG) is a predominantly regulated infrastructure company focused on a clean energy future and has been included in the Dow Jones Sustainability North America Index for 17 consecutive years [5] - PSEG aims to power a future where energy usage is reduced, cleaner, safer, and delivered more reliably [5] - PSEG's businesses include Public Service Electric and Gas Co. (PSE&G), PSEG Power, and PSEG Long Island [5]