Qi Lu Wan Bao·2025-09-26 01:09Core Points - A concerning yet heartwarming incident occurred at Agricultural Bank's Jinan Tianqiao branch involving an elderly woman attempting to withdraw 100,000 yuan for her "husband's urgent needs" [1] - The bank staff's vigilance led to the discovery that the woman's husband had already passed away, raising suspicions of potential fraud [1][3] Group 1 - The bank staff, particularly a teller named Xiao, inquired about the purpose of the large cash withdrawal, expressing concern over the rise in scams and offering to help verify the situation [3] - Despite the staff's efforts to explain the risks, the elderly woman remained adamant about her withdrawal, prompting the bank to involve the police for further assistance [3][4] - After approximately half an hour of communication, the woman revealed that the money was intended for her grandson's house down payment, which she had kept secret due to her grandson's request [4] Group 2 - The incident highlighted the responsible and cautious approach of the Agricultural Bank employees and the police, earning praise from other customers present [4] - The branch manager emphasized the importance of asking questions to protect customers' hard-earned money, reinforcing the bank's commitment to customer safety [4] - Following the incident, bank staff took the opportunity to educate the elderly woman on fraud prevention, advising her to verify large transactions carefully [4]