Core Points - The Ministry of Human Resources and Social Security (HRSS) reported that the number of social security cardholders has reached 1.39 billion, with 1.1 billion using electronic social security cards on their mobile phones [1][3]. Group 1: Service Improvement Initiatives - The HRSS has implemented a "online service" initiative, resulting in over 70% of social security transactions being conducted online, with some regions nearing 90%. The overall satisfaction rate for these services remains above 97% [2][3]. - The "nearby service" initiative has been launched to enhance accessibility, partnering with banks and postal services to create convenient service points within 15 minutes in urban areas and 5 kilometers in rural areas [2][3]. - The "one card service" initiative aims to integrate various services into the social security card, which now supports 95 applications in the social security sector and additional services such as public transport and library access [3]. Group 2: Technological Advancements - The HRSS is focusing on "smart services," utilizing artificial intelligence and big data to improve service efficiency and accuracy, including the introduction of smart service machines and personalized service planners [3][4]. - The international cooperation in social security has progressed, with agreements signed with 13 countries to address issues like double social security contributions, enhancing the global outreach of Chinese social security practices [4].
人社部：社保卡持卡人数已达13.9亿人 其中11亿人领用了电子社保卡
Zhong Guo Xin Wen Wang·2025-09-26 05:53