Report: Suppliers Allege Boohoo Delayed Payments

Core Insights - Boohoo is reportedly facing issues with its suppliers, including delayed payments and requests for stock delivery without prior payment [1][2] - The company is part of the Debenhams Group, which has been experiencing ongoing financial difficulties and supplier complaints regarding payment reliability [2][3] - Consumer dissatisfaction has also emerged, particularly concerning slow return processing times, leading to negative feedback on social media [3][4] Group 1: Supplier Relations - Boohoo has notified some suppliers that it is "running behind on payments" and has asked them to disclose stock they can deliver without payment for previous shipments [1] - A spokesperson from Debenhams Group indicated that a junior colleague had contacted a small number of suppliers for capacity planning, amidst ongoing payment issues [2] - Reports indicate that suppliers claim Boohoo owes them significant amounts, with one supplier stating they are owed "several hundred thousand pounds over a three-month period" [3] Group 2: Consumer Feedback - Customers have expressed frustration on social media regarding the lengthy processing times for returns and refunds, with some waiting over two weeks for refunds [4] - The company has faced criticism for not being as prompt in issuing refunds as it is in processing new orders, highlighting a gap in customer service expectations [4]