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AI战事 京东务实
Jing Ji Guan Cha Bao·2025-09-26 10:53

Core Insights - JD.com is constructing a practical and closed-loop AI system, focusing on transforming its underlying logic centered around the supply chain rather than merely launching AI products [1][3] - The company aims to lead in the takeaway business by 2025, emphasizing a highly responsive supply chain supported by AI technologies [1][2] AI Strategy and Investment - At the JDD2025 conference, JD.com announced its AI panoramic strategy, committing to continuous investment over the next three years to create a trillion-scale AI ecosystem [2] - CEO Xu Ran introduced a new AI value formula: AI value = Model × Experience × Industry Depth, highlighting the importance of practical application and long-term value [2][10] Internal Deployment and Applications - Over 1,000 business scenarios have integrated large model systems, focusing on efficiency and conversion rates rather than the choice of model [2][4] - JD.com is developing AI applications that enhance user experience, such as the "He She It" app for daily tasks and the "JoyInside" platform for hardware integration [5][6] Consumer-Focused AI Innovations - JD.com is creating practical AI products for high-frequency scenarios like shopping and life services, with the "Xiangxi" app serving as a smart assistant [4][5] - The "AI Friends" feature aims to foster ongoing interactions between users and AI, emphasizing companionship rather than replacement [5] B2B AI Integration - JD.com is embedding AI into its core business operations, using real scenarios to validate technology value before offering it to other industries [7][9] - The launch of the "Oxygen" AI technology architecture aims to empower consumers, supply chains, and developers, enhancing the shopping experience [7][8] Logistics and Supply Chain Enhancements - JD.com has deployed over 500 warehouses with its self-developed "Wolf Pack" intelligent devices, improving operational efficiency by 15%-20% [8] - The upgraded "Logistics Brain 2.0" system expands AI capabilities in logistics, enhancing decision-making and collaboration between robots and employees [8] Healthcare and Industrial Applications - JD.com has introduced "Jingyi Qianxun 2.0," a medical model capable of understanding medical language and integrating various data types for comprehensive assessments [9] - The "JoyIndustrial" model provides services to over 10,000 enterprises, potentially optimizing costs across the supply chain by up to 6.77 trillion yuan [9][10] Conclusion - JD.com is not merely creating standalone AI products but is integrating AI into existing service systems, enhancing efficiency and trustworthiness across various applications [6][10]