Di Yi Cai Jing·2025-09-26 12:01Core Viewpoint - The article highlights the proactive measures taken by property insurance companies, particularly Ping An Property & Casualty, in response to Typhoon "Haikui," showcasing a shift from traditional compensation roles to risk management and prevention strategies [1][3][12]. Group 1: Proactive Measures and Risk Management - Ping An Property & Casualty established disaster response teams and utilized advanced technology to minimize losses for clients before the typhoon's arrival, sending out 39.6 million warning messages and conducting over 5,000 inspections [1][4][6]. - The company implemented a comprehensive approach to disaster management, focusing on prevention, rescue, and compensation, with a belief that "the best insurance is defense" [4][12]. - Ping An's "Eagle Eye" system played a crucial role in risk assessment, allowing for targeted communication with high-risk clients and facilitating timely interventions [6][13]. Group 2: Timely Compensation and Support - Following the typhoon's impact, Ping An quickly initiated a prepayment compensation plan, disbursing 18 million yuan (approximately 2.5 million USD) for emergency relief efforts [10][11]. - The company set up disaster claim service points in severely affected areas, ensuring rapid response and support for clients, with the first claim payment processed within hours of the disaster [11][12]. - Ping An's commitment to timely compensation reflects a broader industry trend towards enhancing service quality and client support during crises [12][16]. Group 3: Technological Integration and Future Directions - The integration of technology, such as AI and big data, has transformed the insurance model from reactive to proactive, emphasizing risk reduction and management [12][15]. - Ping An's "Eagle Eye" system has evolved significantly, issuing 259,000 disaster warnings and providing extensive on-site services, demonstrating the effectiveness of technology in risk management [15][16]. - The shift towards being a "full-cycle risk management partner" indicates a strategic evolution in the insurance industry, focusing on comprehensive risk management rather than just compensation [12][16].