Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service for sixth consecutive year

Core Insights - Zoom Communications, Inc. has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), marking its sixth consecutive inclusion in this category [1][3] - Zoom is one of only two companies that have placements in both the UCaaS and Contact Center as a Service (CCaaS) Magic Quadrants, highlighting its strong unified platform strategy [1][3] Company Strategy - The recognition underscores the effectiveness of Zoom's AI-first approach to communication and collaboration, with the AI Companion integrated across the Zoom Workplace platform to enhance user productivity and work quality [2][3] - Zoom's commitment to AI-first innovations is seen as a key factor in its ability to help users work faster and more effectively [3] Product Offering - Zoom Workplace is positioned as an open collaboration platform that empowers teams to be more productive, integrating both communication and contact center capabilities into a single user-friendly experience [3][8]