Core Insights - JD.com's accelerating user growth is a significant driver for its core Retail business and New Businesses like Food Delivery, leading to a 20.6% growth in Retail revenue and a 199% increase in the new business segment in Q2 2025 [1][4] User Growth and Engagement - The 618 Grand Promotion marked a pivotal moment for JD, with 2.2 billion orders and over 100% year-over-year growth in purchasing users, while quarterly active customers (QAC) grew over 40% [2][9] - JD Plus members demonstrated strong loyalty, with shopping frequency increasing by over 50%, indicating a willingness to spend more frequently [2][9] Food Delivery as a Growth Driver - Food Delivery is becoming increasingly important for JD, with high-frequency use enhancing engagement and supporting Retail spending [3][4] - The company is investing in logistics and technology, including the launch of JoyExpress in Saudi Arabia and plans to double overseas warehouses by 2025 to maintain this momentum [3] Competitive Landscape - Alibaba has rapidly expanded its user engagement through Taobao Instant Commerce, achieving 300 million monthly active consumers by August 2025, a 200% increase since April [5] - PDD Holdings has also seen strong user growth through Pinduoduo and Temu, often surpassing JD in attracting incremental users, particularly in lower-income and international segments [6] Financial Performance and Valuation - JD.com's shares have gained 1.3% year-to-date, underperforming the Zacks Retail and Wholesale sector's rise of 8.6% and the Zacks Internet-Commerce industry's growth of 12.2% [7] - The company is trading at a forward 12-month price-to-earnings ratio of 10.35X, significantly lower than the industry's 24.7X, and carries a Value Score of A [10] - The Zacks Consensus Estimate for JD's earnings is $2.72 per share for 2025, reflecting a year-over-year decline of 36.15%, with a projected growth of 31.74% to $3.58 per share in 2026 [13]
JD Rides on User Growth: Can Retail & Food Delivery Drive More Gains?