Group 1 - The core viewpoint of the articles emphasizes China Life Insurance's commitment to digital transformation, leveraging technology as a primary productivity driver to enhance its operational efficiency and service delivery [1][2]. - China Life is focusing on building a robust digital infrastructure, including a hybrid cloud system for IT resource management, a flat network for efficient data transmission, and a lightweight digital platform for user services [1]. - The company has achieved significant user engagement, with over 160 million registered users on its life insurance app and an average of over 11 million active users monthly [1]. Group 2 - In the claims process, China Life is utilizing advanced technologies such as AI models to create a refined intelligent claims system, enhancing efficiency and fraud detection capabilities [2]. - The company aims to integrate medical insurance and commercial insurance data to eliminate data silos, facilitating synchronized settlement processes [2]. - China Life has implemented real-time settlement capabilities for commercial medical insurance claims across multiple provinces, providing accessible insurance solutions to hundreds of millions of people [2].
中国人寿:紧抓数字化发展趋势 打造“大后台+小前端”科技布局