Mei Ri Jing Ji Xin Wen·2025-09-28 03:24Core Insights - The insurance industry is undergoing a profound transformation through deep integration with cutting-edge technology, highlighted by the launch of the "Pacific Insurance Financial Industry Lighthouse" in collaboration with Huawei [1][3] - This initiative marks a new phase in the digital transformation of the insurance sector, establishing a fully autonomous intelligent computing infrastructure capable of training and inference with models containing hundreds of billions of parameters [1][3] Group 1: Technological Advancements - The establishment of the lighthouse project provides high-performance computing support for China Pacific Insurance, significantly enhancing operational efficiency and decision-making accuracy in key areas such as sales and claims [3] - The collaboration between China Pacific Insurance and Huawei has validated the model of "independent innovation + scenario application," offering a practical example for the digital transformation of the domestic financial insurance industry [3][12] - The AI applications deployed across over 60 core business scenarios have achieved a monthly call volume exceeding 5 million, doubling every two months, thus supporting the implementation of the "Digital Pacific Insurance 2.0" strategy [6] Group 2: Strategic Development - China Pacific Insurance's digital transformation can be summarized in three phases: focusing on usability, enhancing user experience, and moving towards comprehensive AI integration [5] - The first phase involved migrating core systems to a fully autonomous and controllable cloud, achieving a 10% increase in peak processing capacity during high business periods [5] - The second phase aimed at empowering industry partners through SaaS services, establishing a collaborative ecosystem with over 20 small and medium-sized insurance companies [5] Group 3: AI Implementation in Claims Processing - The introduction of large model technology in health insurance claims has automated the review process, reducing processing time to minutes and increasing accuracy to 98%, surpassing the capabilities of junior reviewers [8] - As of June 2025, the monthly review volume for health insurance claims exceeded 100,000 cases, significantly improving customer experience and allowing employees to focus on more complex tasks [8] Group 4: Collaborative Efforts - A joint team was formed between China Pacific Insurance and Huawei to tackle technical and business challenges, optimizing average time between failures and enhancing model inference performance by over 50% [11] - The partnership has led to the establishment of a "Computing Ecology Joint Laboratory" and the unveiling of the lighthouse project, showcasing a series of successful outcomes [11][12] Group 5: Future Outlook - Looking ahead, the collaboration will continue to focus on the dual-engine model of "technology + scenario," aiming to create more AI benchmark applications in sales, claims, and management [13] - Huawei plans to leverage the experience gained from China Pacific Insurance to assist more financial industry clients in accelerating AI application deployment globally [15]