科技赋能反诈防护网络 守护好客户“钱袋子”
Jing Ji Guan Cha Wang·2025-09-28 03:56

Core Insights - Telecom network fraud has become a significant issue affecting the financial security of citizens, prompting Minsheng Bank to establish a comprehensive anti-fraud system that includes prevention, interception, and collaborative action [1][2] Group 1: Anti-Fraud Measures - Minsheng Bank has developed a full-chain anti-fraud system that leverages technology to create an intelligent risk control system and a collaborative mechanism with law enforcement [1] - The bank's proactive measures include real-time monitoring and alerts, which have successfully intercepted suspicious transactions involving elderly victims across multiple provinces [1][2] - The "Iron Triangle" collaboration model among the bank, local law enforcement, and other financial institutions has proven effective in quickly responding to and intercepting fraudulent activities [1] Group 2: Case Studies - In a specific incident, Minsheng Bank's Changsha branch successfully intercepted a suspicious cash withdrawal of 200,000 yuan by a young male customer, which was later confirmed to be linked to online criminal activities [2] - A community manager at the Nanjing branch identified a potential fraud case involving an elderly customer who was misled into transferring funds under the pretense of a refund, leading to immediate intervention and prevention of financial loss [3][4] - The Shantou branch also reported successful prevention of a scam involving a nearly 60-year-old woman who was about to invest 50,000 yuan in a fraudulent scheme, highlighting the importance of staff vigilance and customer education [5]