Xin Lang Cai Jing·2025-09-28 04:07Group 1 - Postal Savings Bank of China (PSBC) provided home service to activate a social security card for a client with mobility issues, demonstrating their commitment to customer-centric service [1][3] - The initiative was prompted by a family member's request for assistance, highlighting the bank's responsiveness to unique customer needs [1][3] - The service team faced logistical challenges, including difficult terrain, to ensure the client received necessary financial services [1][3] Group 2 - The successful activation of the social security card not only resolved a financial issue but also showcased the bank's deep concern for the needs of special groups [3] - The bank's actions reflect its commitment to making financial services accessible, transcending geographical barriers to provide warmth and support to clients [3]