Core Viewpoint - The recent controversy surrounding Xibei Restaurant, initiated by a claim from entrepreneur Luo Yonghao regarding the use of pre-prepared dishes, has led to significant public backlash and a series of responses from the company's founder, Jia Guolong [11]. Group 1: Company Response and Actions - Xibei's founder, Jia Guolong, has publicly denied the use of pre-prepared dishes in their restaurants and has expressed a strong intention to pursue legal action against Luo Yonghao [11]. - Following the controversy, Xibei issued an official apology on September 15, outlining plans to enhance food preparation processes by moving central kitchen operations to in-store cooking by October 1, 2025 [11]. - Specific adjustments include switching to non-GMO soybean oil for all dishes, preparing children's meals on-site, and ensuring that various meat dishes are freshly cooked at the restaurant [11][13]. Group 2: Public and Media Reaction - A public relations article titled "The 7-Year-Old Maomao: I Thought I Would Never Eat Xibei Again" was published but later deleted due to negative feedback, with critics labeling it as ineffective and overly sentimental [9][14]. - The initial apology letter faced scrutiny for its wording, particularly the phrase "customers abuse me thousands of times," which was later modified to include quotation marks around "abuse" [14]. - Luo Yonghao responded to the apology, questioning the company's claims and highlighting the ongoing sale of potentially leftover dishes before the promised changes take effect [17].
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Zheng Quan Shi Bao·2025-09-28 04:44