我国今年将完成1000家“司机之家”标准化规范化提升

Core Points - The Ministry of Transport has launched a standardized improvement initiative for highway service areas known as "Driver's Home" to enhance the parking and resting environment for truck drivers [1][2] - The initiative aims to provide essential services such as hot meals, showers, and laundry facilities to meet the needs of truck drivers who spend long hours on the road [1][2] - The Ministry plans to complete the construction of 1,000 standardized "Driver's Home" facilities by the end of the year, with over 800 already completed [2] Group 1 - The initiative includes optimizing the coverage of "Driver's Home" based on the actual needs of truck drivers in high-traffic areas [1] - Five free services will be provided, including parking, hot water supply, meal heating, showers, and laundry [1][2] - Local areas can offer additional personalized services such as convenience stores, refueling, vehicle maintenance, and administrative services [1][2] Group 2 - The Ministry has established a convenient channel for drivers to locate "Driver's Home" facilities through its official WeChat account and major navigation platforms [2] - Regular evaluations will be conducted to ensure service quality, with non-compliant facilities facing strict rectification measures [2] - The Ministry is also enhancing the 12328 hotline for truck drivers to facilitate their rights protection and has initiated a "Truck Driver Escort" action to provide assistance during emergencies [2][3] Group 3 - The Ministry is addressing common complaints from truck drivers regarding debts and platform fees by urging major online freight platforms to publicly announce measures to reduce fees [3] - Four major platforms, including Manbang and Didi Freight, have responded positively to the government's request by implementing corresponding discounts [3] - The Ministry has organized the China Road Transport Association to guide these platforms in publishing a self-regulatory charter to protect the legal rights of truck drivers [3]