盐城亭湖政务服务双驱动：“线上+线下”齐发力，绘就政务新图景

Core Viewpoint - The government services in Tinghu District, Yancheng City, are enhancing efficiency and user experience through a "dual-drive" model that integrates online and offline services, aiming for "zero distance, zero running, and zero cost" in administrative processes [1]. Group 1: One-Stop Service for Business Establishment - The "Ting Hao Ban" initiative allows businesses to complete all registration procedures at a single window in under one hour, including free provision of company seals and tax UKeys [2]. - The administrative approval bureau has streamlined processes by integrating multiple departments, enabling a "one-window acceptance, parallel processing, and one-time completion" service model [2]. - In the first half of 2025, the initiative saved over one million yuan in startup costs for local businesses through free services [2]. Group 2: Digital Empowerment for "Zero Running" - The "Ting Hao Ban" online service platform allows users to handle high-frequency tasks like social security and business registration without needing to visit physical locations [3]. - Users can submit applications and upload materials online, with results delivered via free mail, achieving a "business without leaving home" experience [3]. - For complex matters requiring in-person assistance, a "helping agent" area is available, providing full-process support and reducing wait times [3]. Group 3: Zero-Distance Service - The administrative approval bureau has implemented a "zero distance" service model, offering tailored assistance for vulnerable groups, including elderly and disabled individuals [4]. - Regular outreach activities are conducted to gather community needs and provide solutions, extending services beyond traditional government offices [4]. Group 4: 24-Hour Self-Service Area - The "24-hour self-service area" in the Tinghu District provides around-the-clock access to various administrative services, allowing users to complete tasks at their convenience [5]. - Self-service machines for printing business licenses and handling medical insurance inquiries significantly reduce waiting times for users [5]. - The initiative aims to enhance service flexibility and user-friendliness, contributing to the overall efficiency of government services [6].