Core Points - The Beijing Consumers Association launched a self-discipline convention for the shared power bank industry on August 20, with eight companies, including Monster, Meituan, and Street Electric, signing the agreement, covering 95% of operational points in the city [1][3] Group 1: Consumer Feedback - Consumers reported that while some brands have extensive coverage and convenient returns, others are less user-friendly [2] - There are concerns regarding the pricing of power banks, with some consumers finding the cost of 0.12 yuan per minute too high and suggesting lower prices would be better [2] Group 2: Survey and Issues - The Consumers Association conducted surveys in 2024 and 2025, revealing issues such as price opacity, unreasonable billing, difficulty in returning devices, and poor after-sales service [3] - The self-discipline convention was initiated to address these concentrated consumer complaints [3] Group 3: Company Compliance - Companies like Monster, Meituan, and Street Electric have generally complied with the convention, offering a minimum of 5 minutes of free usage and setting billing intervals to 1 minute [4] - Shared power bank operators can identify the remaining battery levels of power banks and prioritize those with higher charges for users [4] Group 4: Operational Maintenance - Concerns about the availability of power banks for borrowing and sufficient space for returns have been addressed, with operators noting that dedicated personnel monitor and replenish stock as needed [5] Group 5: Complaint Statistics - Following the signing of the convention, only five complaints related to shared power banks were received by the Consumers Association's hotline, primarily concerning technical issues rather than billing or return difficulties [6] - The Consumers Association plans to monitor company compliance to reduce the likelihood of future complaints [6]
充电宝借还更省心了吗?北京自律公约满月,记者实地探访
Huan Qiu Wang·2025-09-28 08:28