XaaS服务创新国际会议发布《公共服务设计上海行动2025》

Core Insights - The XaaS Service Innovation International Conference and the 8th China Service Design Conference were held in Shanghai, focusing on how service design can empower ecological sustainability, industrial dynamics, and quality of life [1][2] - The "Shanghai Action 2025 for Public Service Design" was officially released, highlighting Shanghai's leadership in service design and its role in global sustainable development [2] Group 1: Service Design and Its Impact - Service design is becoming a core engine for industry and innovation, playing a significant role in sustainable development [1] - The report outlines three development paths for service design: deepening digital transformation, bridging the digital divide, and building an open collaborative ecosystem [2] Group 2: Reports and Findings - Three major reports were released, showcasing the forefront of service design in public governance, industrial development, and social transformation [2] - The "2025 China Service Design Development Report" indicates that China is transitioning from a service economy to a service-oriented society, impacting employment, consumption, and industrial integration [2] Group 3: Cross-Border E-Commerce - The "Service Design Empowering Cross-Border E-Commerce" report addresses three core challenges faced by SMEs in international markets, proposing solutions using AI tools to optimize the entire process from product selection to customer service [3] - The conference served as a collaborative platform for experts and industry representatives from various countries, focusing on ecological sustainability, industrial dynamics, and quality of life [3]