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租车自驾游火爆,要努力让消费者无忧
Nan Fang Du Shi Bao·2025-09-28 23:32

Core Insights - The rental car self-driving tourism market is experiencing significant growth, with expectations of double-digit increases in demand during the upcoming Mid-Autumn and National Day holidays [1] - The shift from a niche to a mainstream travel option reflects a strong public demand for personalized travel experiences, moving away from traditional group tours [1] - Improved transportation infrastructure, including high-speed rail and airport rental services, supports the growth of self-driving tourism [1] Group 1 - The rental car self-driving tourism has become a new pillar of the holiday economy, driven by the desire for deep experiences and flexible travel [1] - Popular self-driving routes, such as the Sichuan-Tibet line and Qinghai-Gansu loop, have contributed to the surge in rental demand in western regions [1] - The increasing density of the national highway network and the rapid deployment of electric vehicle charging stations alleviate range anxiety for travelers [1] Group 2 - The rental car market faces challenges, including poor vehicle conditions, discrepancies between booked and provided models, and difficulties in deposit refunds [2] - Regulatory oversight is fragmented, leading to unclear responsibilities and inconsistent standards across departments, which hampers effective market regulation [2] - To enhance the rental experience, measures such as reducing fees for returning vehicles in different locations and improving vehicle supply and safety management are necessary [2] Group 3 - Establishing a service rating system and promoting consumer-friendly service standards are essential for building a trustworthy consumption environment [3] - Collaboration between taxi companies and professional rescue organizations is crucial for improving emergency response capabilities [3] - The essence of the rental car self-driving trend lies in the public's expectation for quality experiences, necessitating a focus on market regulation and service optimization [3]