Shang Hai Zheng Quan Bao·2025-09-29 08:35Core Insights - The Bank of China Shanghai Branch has launched the first "buy and refund" credit card refund service in the country, enhancing the efficiency of tax refund services for international travelers [1][2] - The branch has processed tax refunds for over 70,000 foreign travelers from more than 170 countries and regions since 2025, contributing to Shanghai's goal of becoming a premier destination for inbound tourism [1] Group 1: Service Innovations - The introduction of the "buy and refund" product allows for rapid processing of tax refunds, broadening the channels for refund payments and improving customer experience [2] - A centralized refund point has been established at the Bank of China Shanghai Branch, integrating tax refund services with cross-border financial services, providing a one-stop service for travelers [3] Group 2: Service Expansion - The Bank of China has announced a pilot program for "buy and refund" services to be recognized across different locations, allowing travelers to process refunds at various ports of exit [4] - The bank has been actively expanding its tax refund services since obtaining the agency qualification in 2015, now covering nearly 50% of the provinces and cities that offer tax refund services [4] Group 3: Enhanced Customer Experience - The Shanghai Branch has set up a 24/7 tax refund point at Pudong Airport, employing a dual service model of "manual + self-service" to cater to international travelers [5] - A new "packaging and scanning" model has been introduced in collaboration with Shanghai Customs, significantly improving the efficiency of the tax refund verification process [6]