四部门:规范酒店电视服务 加强酒店电视管理
Zhong Guo Xin Wen Wang·2025-09-29 08:56

Core Viewpoint - The notice issued by multiple government departments aims to standardize hotel television services, enhance guest experience, and ensure the security of hotel television systems [1][2]. Group 1: Standardization of Hotel Television Services - The notice emphasizes the need for continuous improvement in hotel television operations, including direct access to live broadcasts and ad-free startup experiences [2][3]. - The implementation of the "Technical Requirements for Hotel Television Services" (GY/421-2025) is set to provide a technical standard to support the simplification of television operations in hotels [2][3]. Group 2: Establishing Long-term Mechanisms - A long-term governance mechanism for hotel television operations will be established, including complaint handling, verification processes, and monitoring systems to prevent issues from recurring [3]. - Guest satisfaction regarding the convenience of hotel television operations will be included as a factor in evaluating service quality in the hospitality industry [3]. Group 3: Strengthening Television Security - Hotels are required to use compliant sources for live broadcast signals and must not obtain services from unlicensed providers [4]. - There is a focus on enhancing the security of hotel television systems, including end-to-end protection of broadcast signals and compliance with the technical requirements for information systems [4]. Group 4: Optimizing Hotel Television Services - The notice encourages the promotion of ultra-high-definition (UHD) television services in hotels, urging upgrades to television equipment to enhance guest viewing experiences [5]. - New television terminal technologies, such as integrated TV sets and universal remote controls, are encouraged to streamline operations and improve the aesthetic of hotel television systems [5].