科技布局重塑保险价值链！瑞众保险斩获“金融科技金牛奖”

Core Insights - The article highlights that Ruizhong Life Insurance Co., Ltd. won the "Financial Technology Golden Bull Award" for its innovative practices and significant achievements in the fintech sector, reflecting the company's commitment to using technology to drive business innovation and support the real economy [1][4]. Group 1: Company Overview - Ruizhong Insurance is a state-owned enterprise with a registered capital of 56.5 billion yuan and serves over 40 million customers [2]. - The company has significantly increased its investment in digital finance and technology, with a reported R&D expenditure of 191 million yuan in the previous year, completing 24 key technology projects [2]. Group 2: Technological Innovations - The company has developed a digital management platform that enables online, visual management of strategic planning and risk warnings, effectively reducing management costs and improving quality [2]. - Ruizhong's proprietary AI system, "Ruiboshi," enhances operational efficiency by providing precise information support while ensuring data security [2]. Group 3: Service Transformation - The company aims to become a trusted personal insurance service provider, transforming its services to be online, paperless, mobile, digital, and intelligent, achieving a 99.61% online ratio for policy maintenance and reducing small claims processing time to an average of 0.16 days [3]. - Ruizhong emphasizes maintaining a balance between efficiency and human touch in its services, ensuring reliability and care for special groups while adhering to professional and compliance standards [3]. Group 4: Strategic Investments - The company is restructuring its insurance value chain through a "finance + technology + industry" framework, with a planned investment of 45 billion yuan in future industries, including significant investments in advanced technology sectors [4][5]. - Investments include 865 million yuan in the Lingang Intelligent Manufacturing Park and support for projects in industrial automation and smart robotics, contributing to the development of new production capabilities [5]. Group 5: Future Outlook - Ruizhong Insurance plans to continue increasing R&D investments, focusing on deep applications of AI models, comprehensive digital services, and exploring green fintech to better serve the real economy and meet high-quality demands for life, health, and wealth management [5].