Qi Lu Wan Bao·2025-09-29 11:55Core Points - The incident highlights the quick and professional emergency response capabilities of Agricultural Bank of China (ABC) Jinan Qinghe Street Branch, showcasing its customer-centric service philosophy [1][2] - The branch has implemented a comprehensive approach to customer service, including regular emergency training for staff and the availability of essential supplies like emergency medicine and snacks [1][2] Group 1 - The bank's staff demonstrated excellent observation skills and responsiveness by assisting a customer who experienced hypoglycemia while conducting business at the branch [1] - The customer received immediate care, including a chair to rest, candy from the convenience service box, and warm sugar water, leading to a gradual improvement in their condition [1] - The bank's commitment to "customer first" is evident in its meticulous service processes and humanistic care, ensuring a safe and warm environment for clients [1] Group 2 - The rescue event reflects the results of the bank's regular service training, highlighting the professionalism and sincere service spirit of its employees [2] - The branch aims to continue its mission of serving the public by conveying warmth in its services and safeguarding customer well-being [2]