周晨静：航司锁座收费，公共属性是底线

Core Viewpoint - The practice of airlines locking premium economy seats and charging "seat selection fees" under the guise of "additional services" has sparked public debate, raising concerns about transparency and consumer rights [1][2]. Group 1: Airline Practices - Airlines are locking seats for safety reasons and to balance cabin weight, which is generally accepted by passengers [1]. - However, when the practice of locking seats exceeds safety needs and becomes a means of disguised charging, its rationality is called into question [1]. - The current controversy centers on airlines dynamically adjusting locked seat ratios and obscuring fee standards, which undermines the clarity required by regulations [1][2]. Group 2: Consumer Sentiment - Consumers are naturally wary of hidden fees and have clear expectations regarding service quality, leading to disappointment when basic service contracts are perceived as violated [2]. - The dissatisfaction with "seat selection fees" stems not only from increased costs but also from a breach of trust in the fundamental service agreement [2]. Group 3: Industry Implications - The normalization of "seat locking" as an industry practice threatens the foundational trust necessary for long-term development in the aviation sector [2]. - Some airlines are even including public service seats, such as emergency exit and mother-child seats, in the charging system, which contradicts regulations prioritizing special passenger protections [2]. Group 4: Regulatory Recommendations - It is essential to establish hard limits on the proportion of locked seats to prevent widespread locking practices [2]. - There should be transparency in fee standards to ensure passengers are fully informed before purchasing tickets [2]. - Protection of special seat resources must be enforced, prohibiting the commercialization of seats related to public interest [2]. Group 5: Broader Context - The discussion surrounding seat selection fees reflects a broader societal dialogue about maintaining fairness in commercial transactions, particularly in public service sectors [3]. - Airlines must balance economic benefits with social responsibilities, ensuring that innovations do not compromise public service integrity [3]. - A combination of improved legal regulations, technological empowerment, and innovative oversight is necessary to create a market environment that encourages innovation while ensuring fairness [3].